This book caught my eye based on the title alone “The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration” (Big Book Series) by Mary Scannell. The book is not aimed at the adult education sector nor the intercultural communication sector. So once again, […]

Using games in conflict resolution


In the last few posts I have been exploring different facets about how to resolve conflict in the diverse adult education classroom. This mainly revolves around taking the intercultural aspects into consideration such as tolerance for ambiguity and the role of the teacher (leader) in the classroom. This post is […]

Don’t forget the classic tools


In the last post I made a case for not only the teacher but also the students to increase their tolerance for ambiguity. I suggested the following approach: ask about and clarify when behaviours are unexpected. even better is to anticipate misunderstandings and to make as much clear from the […]

Reducing ambiguity



One of the major intercultural competences is a tolerance for ambiguity. This means being open to different interpretations of what you observe and experience. Without awareness, we are likely to feel embarrassed or uncomfortable when people behave in unexpected ways. We are also more likely to attribute negative motivations such […]

The agony of ambiguity


In his book ‘The World Until Yesterday’ Jared Diamond examines conflict resolution in societies at different scales and makes the point that at small scale, conflict resolution is about relationship repair whereas in state-level societies, conflict resolution is more about formal and impartial structures of justice between strangers. He sources […]

Impartial justice or relationship repair?


Seeing this wonderful video made me wonder if visible thinking routines could help to reduce conflict in the diverse adult education classroom? Visible thinking is being used to professionalise the learning process, not only for the teachers but for the students too. I am impressed to see such young students […]

Visible thinking to reduce conflict



Conflict in the diverse adult classroom Discussion of conflict resolution often starts with describing the conflict. But are you confident that you can even identify when there is conflict in your classroom? Read More

Do we have a problem?


It is undeniable that a large part of the Leave vote in the referendum over the UK’s membership of the EU was about the perceived effects of immigration. It did no good to argue that it is globalisation and the current government’s austerity policies that lead to the under-funding of […]

BREXIT – no quick fixes


Intercultural training has traditionally relied on intensive and often residential courses lasting up to a week. But is there a place for shorter, more targeted interventions while still at the work place? George Simons, who devised the Diversophy game which is often deployed in the long trainings, has been musing […]

Short or long?



The need Some people want to work globally online as part of a chosen digital nomadic lifestyle (affiliate link). For others, local opportunities are severely limited by circumstance and for them global online work is an opportunity to exercise their professional skills beyond their circumscribed local conditions. Think about the millions of […]

Why global online work?